Interviews
29 March 2024 | Questions with "Mark Banfield of 1E
1E is a pioneer in Digital Employee Experience (DEX) technologies, catering to enterprises embracing remote work. Their 1E Platform offers real-time diagnostics, remediation, and automation to swiftly address IT issues, enhancing employee productivity and satisfaction.
1E's solutions span endpoint management, service desk automation, and experience analytics, designed to reduce IT costs while improving security and operational efficiency. Serving over 500 organizations worldwide, 1E manages 11 million endpoints, focusing on creating seamless IT environments that support employees anywhere.
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28 March 2024 | Questions with "Ruben Spruijt of Dizzion"
A primary objective of my website is to foster engagement within the global community and broaden my perspective on enhancing digital employee experiences. My aim is to redefine the scope of Digital Employee Experience (DEX) and its implications. I consistently come across in discussions a company Dizzion which is renowned for its exemplary provision of Desktop as a Service (DaaS) its flexible, fully managed virtual desktop solutions, tailored to meet the diverse requirements of organizations. Their commitment is toward making work more accessible, secure, sustainable, and enjoyable, thereby elevating the digital experience for users.
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28 March 2024|Questions with "Jarian Gibson of World of EUC"
I've been working with EUC since the late 90's/early 2000's. I was working in support and was tasked to find a better solution for remote workers who were downloading application data for a homegrown app over dialup and VPN. I looked at several solutions that would keep the application data in-house and always up to date as downloading over dialup and VPN in those days could take a while depending on how much application data needed to be downloaded. Back in those days, it was Windows NT Terminal Server Edition, Windows 2000 Terminal Services, Citrix MetaFrame 1.8, Tarantella, and a few others.
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27 March 2024|Questions with "Srinivas Ramanathan of eG Innovations"
In my current exploration of ways to improve digital user experience and the resources available to businesses and organizations, I've come across eG Innovations. It's more than a mere tool; it represents a comprehensive solution.
eG Innovations is a global leader in providing enterprise-class application and IT infrastructure performance management software that delivers end-to-end Visibility, reporting, and analytics across physical, virtual, cloud, and hybrid IT environments.
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20 March 2024|Questions with "David Whiting of Liquidware"
In my interactions with clients and their IT departments, the focus during discussions about the digital user experience and DEX scores often narrows to conventional monitoring solutions, associating user experience directly with the performance of platforms, services, applications, and client devices. However, I believe the digital experience is shaped not only by performance but also by how applications and services are configured and delivered.
Liquidware offers four solutions - Stratusphere UX, ProfileUnity, FlexApp, and CommandCTRL - that together provide comprehensive capabilities for monitoring, remediating configuring, and delivering .
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19 March 2024|Questions with "Thomas Charlton of Goliath Technologies"
Back in 2015, the company I worked for put together a white paper that took a comprehensive look at the monitoring solutions that were on the market of which Goliath was one of them.
Fast forward to 2020, and it was my turn to brush off that document and give it a fresh update. During this deep dive, I got pretty involved with the folks over at Goliath. Their software just blew me away - they were doing some innovative stuff that just made them stand out from the crowd. The level of detail that they broke down it to was second to none.
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